Responsible Gaming

At Captain Cooks Casino, we understand the importance of responsible gaming and want to provide a safe and enjoyable experience for all our players.

Safe and Balanced Gaming Habits

Gambling is entertainment, not income. Set realistic expectations about what you can afford to lose and do not chase losses. We recommend that players maintain a balanced lifestyle, including regular exercise, socializing, and engaging in hobbies outside of gaming.

Budgeting for Your Session:

To ensure safe and enjoyable gaming, we suggest setting aside a budget for your session and sticking to it. This will help you avoid overspending and prevent financial difficulties.

Deposit Limits

We offer the following deposit limits:

• Daily Deposit Limit
• Weekly Deposit Limit
• Monthly Deposit Limit

You can adjust these limits at any time by logging in to your account, going to Settings > Deposits & Withdrawals > Deposit Limits.

Responsible Bonus Usage:

When accepting bonuses, please note that there may be wagering requirements or restrictions on certain games. Make sure you understand the terms and conditions of each bonus before claiming it.

Reality Checks

Our Reality Check feature allows you to take a break from gaming and review your activity at regular intervals:

• You can set up Reality Checks for every 15, 30, or 60 minutes.
• During this time, we will display the following information on screen:
  • The amount of money you have spent during this session
  • The longest period of continuous gaming (e.g., hours, days)
  • A notification reminding you to take a break and reassess your gambling behavior

You can access Reality Checks from Settings > Gaming Tools.

Time Reminders

Set time reminders for yourself using our Time Management tool:

• Choose the desired interval: 15 minutes, 30 minutes, or an hour.
• The system will alert you to take a break after this period has elapsed.

Session Limits:

To help manage your gaming sessions effectively, we recommend setting limits on how long you can play in one session. You can choose from various options:

• Daily Session Limit
• Weekly Session Limit
• Monthly Session Limit

Adjust these settings by logging into your account and navigating to Settings > Gaming Tools.

Cooling-Off Periods & Self-Exclusion

If needed, you may opt for a cooling-off period or self-exclude from gaming altogether:

Cooling-Off Period:

Choose one of the following options:

• 24 hours
• 7 days
• 30 days

During this time, we will prevent your account access and suspend any promotional activities.

Self-Exclusion:

Select a period for self-exclusion from gaming:

• Until I ask to be let back in (minimum of 1 month)
• For the next 6 months
• For up to a year

This feature completely restricts your access and prevents you from engaging in any promotional activities.

Account Verification & Age Restrictions

All new account holders must go through an age verification process:

We verify that each player meets our minimum age requirement of 18 years old or the minimum age required by law for gambling, whichever is higher.